12 Nov 2020
How to unequivocally demonstrate that your customers are treated fairly to meet the Financial...
Why do over 70% of managers think their customer service is better than it is?
10 Nov 2020
Based on more than 14 years of Investor in Customers (IIC) assessments, the statistics above are...
5 Ways to Avoid Costly Customer Service Mistakes.
29 Oct 2020
Having assessed over 3 million people and evaluated hundreds of organisations, we know a little...