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A Company That Cares
Investor In Customers Blogs


Why top brands choose IIC
67% of customers say they’ll pay for a better experience, according to Salesforce. At IIC, our purpose is simple: To help companies be...

Sharon Clapp
Jul 25, 20241 min read


5 Ways to Avoid Customer Service Mistakes
Having assessed over 3 million people and evaluated hundreds of organisations, we know a little something about the most common pitfalls...

Sharon Clapp
Jul 25, 20241 min read
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