top of page
Profile
Join date: Jul 2, 2024
Posts (27)
Jan 14, 2025 ∙ 3 min
The Rise of AI in Delivering Remarkable Customer Experiences
AI-driven innovations are transforming customer experiences, showcasing futuristic tools and interactive solutions. The way businesses...
29
0
Sep 12, 2024 ∙ 2 min
Introducing the IIC Ambassador Award - Training staff in CX
The CPD accredited IIC (Investor in Customers) Ambassador Award takes customer experience training to the next level.
47
0
Jul 30, 2024 ∙ 2 min
Consumer Duty Closed Book Implementation: A Guide for Contact Centre Leaders
In the ever-evolving realm of financial services, the 2024 implementation of Consumer Duty Closed Book regulation presents a considerable...
16
0
Sharon Clapp
Admin
More actions
bottom of page