top of page

Lightbulbs hanging down interpreting 'shine a light'

A Company That Cares

3 people stood at a business meeting

IIC Integrated Solutions

At Investor in Customers, we are delighted to collaborate with fellow experts who specialise in various
aspects of service delivery.
Our esteemed partners bring specialised knowledge and skills, ensuring that every facet of your
Customer Experience is meticulously addressed.

Bespoke Projects Tailored to Your Needs

We frequently undertake bespoke projects, meticulously crafted to meet the unique requirements of your business. If you have a lot of Customer Experience data and wish us to audit it; need a comprehensive Customer Satisfaction Survey; need more regular feedback or an in-depth analysis of your Customer Journey, more consultancy or training, then our tailored integrated solutions are designed to provide you with precise and actionable insights.

CXCO

Provide real-time data capture to supply immediate feedback following each key customer interaction, collating all customer responses in a single
Feedback Hub.

DutyCX

Offer bespoke consumer duty solutions that prioritise ethical practices and regulatory compliance.

Accelerator Solutions

Offer a range of online and classroom based learning solutions to upskill your leaders and employees in all aspects of delivering an exceptional customer experience.

Smile Customer Experience

Working alongside IIC to manage key relationships and help your understanding of the insights provided by our core assessments.

Journey4

Deliver customer and employee focused transformation to implement change and support
long-term sustainable growth

docStribute

Leverage the power of AI to help explain, navigate and improve customer understanding of all your electronic documents

Contact

Like what you see? Get in touch to learn more.

bottom of page