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In the ever-evolving realm of financial services, the 2024 implementation of Consumer Duty Closed Book regulation presents a considerable...

Solidifying your understanding of every aspect of Consumer Duty, is the key to flawlessly evidencing it. How can you expect to accurately...

The Financial Conduct Authority (FCA) has taken a significant step in prioritising consumer protection by introducing the Consumer Duty...

The new Consumer Duty regulations, designed for the Financial Services industry are designed to protect consumers, and ensure that...

How to unequivocally demonstrate that your customers are treated fairly to meet the Financial Conduct Authority (FCA) requirements. An...