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The Importance of Gaining Perspectives on Customer Behaviour – And How an IIC CX Award Can Help
The Importance of Gaining Perspectives on Customer Behaviour – And How an IIC CX Award Can Help Understanding customer behaviour is...
Sharon Clapp
Feb 262 min read
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Moving Beyond Internal Feedback: How External Expertise and Awards Elevate Customer Experience
Independent Customer Feedback When it comes to customer experience (CX), measuring feedback is critical. However, relying solely on...
Sharon Clapp
Feb 112 min read
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