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A Company That Cares
Investor In Customers Blogs
The Power of Recognition: Celebrating Customer Experience Excellence with the IIC Insight360 Award
Achievements are the milestones that define our journey—whether in business, the arts, sports, or academia. Recognition serves as...
Sharon Clapp
Mar 242 min read
5 Ways to never lose another customer
In the dynamic landscape of business, acquiring new customers is undoubtedly crucial, but the true measure of success lies in the...
Sharon Clapp
Jul 30, 20243 min read
The Loyalty Paradox: Cognitive Dissonance in CX
In the ever-evolving landscape of customer experience (CX), one thing remains constant, the pursuit of customer loyalty. It's what every...
Sharon Clapp
Jul 30, 20243 min read
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