Customer Experience (CX) outcomes for every company are different. Obviously, the main essence of CX should be the same no matter what company you are in; what industry you are...

At IIC, we know our strengths and recognise we can’t be experts in everything. That’s why we partner with leading organisations who are experts in their respective fields, bringing you a broad portfolio of services from the very best suppliers.
Accelerator Solutions: The UK’s leading provider of CX learning and development programmes.
CXCo: Experts in designing and implementing customer experience strategies.
Customer Experience (CX) outcomes for every company are different. Obviously, the main essence of CX should be the same no matter what company you are in; what industry you are...
It's no secret that employee engagement is essential to a company's success. An engaged workforce is more productive, creative, and innovative, and they're also more loyal to the...