Individual Award
Our CPD Accredited eLearning course, The IIC Ambassador Award, equips staff with the skills and knowledge to enable them to deliver remarkable customer experiences.
The IIC Ambassador Award is a prestigious recognition that is designed to create customer champions.
Whatever industry or sector you work in, this award is aimed at equipping your employees with the skills and knowledge to deliver a remarkable customer experience.
The award also counts towards CPD hours/points.
It emphasises the importance of understanding customer needs and exceeding their expectations.
By working through this course, your employees will gain valuable insights into building strong customer relationships and enhancing customer satisfaction, no matter what their role, or who they work with.
Recognising their skills with the prestigious Ambassador Award will reinforce your business as an investor in customers.
We also offer, along with our partners and training specialists Accelerator Solutions Limited, an
in-person (classroom training) version of the IIC Ambassador Award, which is completely bespoke to your company.
The format includes interactive training sessions, offline working and a feedback report.