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Data Protection: Rights of the Individual

Personal Data and Your Rights

In accordance with the EU Data Protection Directive 95/46/EC, an individual has: 

The right to be informed

You have the right to know how Investor in Customers might use your personal data. Full details can be obtained in our Privacy Notice.

The right of access

You are entitled to request access the personal data we hold, called a Subject Access Request. The information will be supplied to you free of charge. 

The right of rectification

If you would like to make changes to the personal data we may hold, you have the right to do so.  

The right to erasure

If you no longer want your personal data to be held by IIC, you can do this by using the ‘unsubscribe’ option if on our mailing list, or by contacting the Head of Operations to ask for your records to be deleted. Unsubscribing to our mailing list, removes data instantly. 

The right to restrict processing

You have the right to ask us to restrict the processing of your data. The most common reason for doing this would be if the accuracy of the data is in question. Whilst this is being investigated IIC will implement procedures to ensure that the data is not processed or used during that time. 

The right to data portability

If you want to transfer or move personal data we hold on you, you have the right to ask us to send this to you. We will supply this information in a commonly used format such as a CSV file. We will do this readily providing it does not prejudice another individuals’ rights. We will supply the information free of charge. 

The right to object

If you no longer wish to be contacted by Investor in Customers, you can unsubscribe from our mailing list, or contact the Head of Operations to ask to removed from our database. If we have contacted you on behalf of a client, and you object to the use of you data in this way, we will stop processing your data immediately. You can do this by responding to the assessment email sent, or by contacting the Head of Operations. 

Any requests made to access, rectify, erase, restrict processing, or object will be responded to and dealt with as quickly as possible, and always within one month of receiving the request. Any requests made verbally will be noted and recorded, and returned to the individual in righting for final verification. To make any of these requests please contact the Head of Operations: Beth Boxall – dp@investorincustomers.com