If your organisation is accredited with an award via our Insight360 assessment, you will receive a specially commissioned trophy featuring the award rating and your logo as well as a framed certificate. Our personalised wall plaques are available to purchase, as are additional trophies and certificates.
Via our Essential assessment, you will have the option to purchase any of the three in any quantity. With both assessments, we will provide you with an award logo that you can add to all your promotional material and marketing communications for a year.
Through an independent consultant we regularly conduct an Investor in Customers assessment on ourselves!
We were delighted that in our last assessment our customers deemed us worthy of an IIC Gold Award:
- 95% of our customers stating we make everything as straightforward as possible.
- 92% agreeing we provide a good on-going service and support, helping make sure their IIC assessment delivered measurable results.
- 95% claiming they would recommend us to someone else due to:
- The credible excellence of the insights
- The ease and cost efficiency of the service
- The strategic business benefits they experienced
- The endorsement of the independent Investor in Customers Award
- 76% of our customers improve their service and IIC scores by their second assessment. With many reporting a double-digit increase in profits.
- 73% have seen improvements in their customer loyalty, reducing expensive acquisitions costs and creating powerful advocates of their business.
- 77% have used their IIC findings to build employee engagement – benefitting from the established link between motivated employees and happy customers.
If you want to attract and retain more business, increase employee engagement and boost profitability, then talk to us now.