To find out more please call 0800 024 8895

FILTERED BY TAG:

Legal firms client experience

X
Lawyers know delivering exceptional client experience is essential to attracting and retaining more high quality business. However, with daily pressures rising, research shows many clients do not receive the experience they were expecting.  The result? Client complaints...
Read more
l
TAGS
customer experienceCustomer ServiceBest practicecustomer feedbackcustomer retentioncustomer engagementInvestor in Customerscustomer loyaltycustomer satisfactionVoice of the Customercustomer centricIICEmployee engagementStaff EngagementVOCIIC Gold AwardIIC AwardsInvestor in Customers AwardsNPSNet PromoterStaff Surveysclient satisfactionemployee surveysExceptionalIIC accreditationIIC Silver AwardVoice of the EmployeeClient retentionCustomer Experience measurementcustomer insightCXIIC assessmentUnderstand customersVOECustomer experience excellenceCustomer lifetime valueCX assessmentRAM TrackingArrow County SuppliesAwardsBarnett WaddinghamBeRemarkableCustomercustomer experience changesCX trendsDebtEasy to do businessFenchurch LawGold awardlaw firmslegal sectorLowell Financialmanaging expectationsPensionsRoyal LondonAge PartnershipAnaloxAnticipate NeedsB2BBack to the floorBluefinBollington InsuranceBrabnersBrand refreshBrowne JacobsonClient servicecommunicationcomplaintsCredit Services AssociationCSACustomer experience changes over 10 yearscustomer service changescustomer service changes over 10 yearsCustomersCX DayCX StrategyCXDayfeedbackFidelius - Investor in Customers Gold awardIIC Bronze AwardILFMimprove customer experienceimprove profitInsightJelfLaw firms client experienceLegal AbacusLegal firms client experienceMMFMotormileMotormile FinanceNAPITnot-for-profitPrincipality Building SocietyPrism NetworkQdosRAM Global Solutionsservice deliverySIPPsocial mediaSquare Mile BrokingSquare Mile Broking wins Gold againSSASsuccessT H MarchT.H.March LtdTenetTrafalgar HousetrainingTreating customers fairlyVoiwhat is at the heart of a successful CX strategy
Full post archive
Our Clients
Our Team