FILTERED BY TAG:

Gold award

X
Royal London has received our highest accreditation for outstanding customer experience for the third year in a row. Royal London have continually exceeded expectations in delivering great customer experience, with customers’ interest remaining at the heart of the business...
Read more
Prism Network, who provide a national disaster recovery and building repair service to the insurance and property sectors, have achieved an IIC Gold award for their Customer Experience Prism Network, who first went through the IIC process in 2016 and gained a Silver award, a...
Read more
Fenchurch Law, the UK's leading firm of policyholder-focused insurance dispute lawyers, have achieved a Gold award from our assessment process for a second year running. Comments from clients included: “You receive a proactive, knowledgeable and professional service bette...
Read more
l
TAGS
customer experienceCustomer ServiceBest practicecustomer feedbackcustomer retentioncustomer engagementInvestor in Customerscustomer loyaltycustomer satisfactionVoice of the Customercustomer centricIICEmployee engagementStaff EngagementVOCIIC Gold AwardIIC AwardsInvestor in Customers AwardsNPSNet PromoterStaff Surveysclient satisfactionemployee surveysExceptionalIIC accreditationIIC Silver AwardVoice of the EmployeeClient retentionCustomer Experience measurementcustomer insightCXIIC assessmentUnderstand customersVOECustomer experience excellenceCustomer lifetime valueCX assessmentGold awardRAM TrackingRoyal LondonArrow County SuppliesAwardsBarnett WaddinghamBeRemarkableCustomercustomer experience changesCX trendsDebtEasy to do businessFenchurch Lawlaw firmslegal sectorLowell Financialmanaging expectationsPensionsAge PartnershipAnaloxAnticipate NeedsAward for Customer ExperienceB2BBack to the floorBluefinBollington InsuranceBrabnersBrand refreshBrowne Jacobsonclient experienceClient servicecommunicationcomplaintsCredit Services AssociationCSACustomer experience awardCustomer experience changes over 10 yearscustomer service changescustomer service changes over 10 yearsCustomersCX DayCX DigestCX StrategyCXDayfeedbackFidelius - Investor in Customers Gold awardIIC Bronze AwardIIC CX DigestILFMimprove customer experienceimprove profitInsightInvestor in Customers Gold awardJelfLegalLegal AbacusMedicash customer experienceMMFMotormileMotormile FinanceNAPITnot-for-profitPrincipality Building SocietyPrism NetworkQdosRAM Global Solutionsservice deliverySIPPsocial mediaSquare Mile BrokingSquare Mile Broking wins Gold againSSASsuccessT H MarchT.H.March LtdTenetTrafalgar HousetrainingTreating customers fairlyVoiwhat is at the heart of a successful CX strategy
Full post archive