0800 024 8895

enquiry@investorincustomers.com

FILTERED BY TAG:

complaints

X
We've all heard the saying 'The customer knows best'. So while some companies may take these complaints with a pinch of salt, we don't. After all, a happy customer = a happy business. 1. Automated telephone systems 'Press 1 for this', 'press 3 for that' - the customer's ...
Read more
l
TAGS
customer experienceCustomer ServiceBest practicecustomer feedbackcustomer retentioncustomer engagementInvestor in Customerscustomer loyaltycustomer satisfactionVoice of the Customercustomer centricIICEmployee engagementStaff EngagementVOCIIC Gold AwardIIC AwardsInvestor in Customers AwardsNPSNet PromoterStaff Surveysclient satisfactionemployee surveysExceptionalIIC accreditationIIC Silver AwardVoice of the EmployeeClient retentionCustomer Experience measurementcustomer insightCXIIC assessmentUnderstand customersVOECustomer experience excellenceCustomer lifetime valueCX assessmentGold awardRAM TrackingRoyal LondonArrow County SuppliesAwardsBarnett WaddinghamBeRemarkableCustomercustomer experience changesCX trendsDebtEasy to do businessFenchurch Lawlaw firmslegal sectorLowell Financialmanaging expectationsPensionsAge PartnershipAnaloxAnticipate NeedsAward for Customer ExperienceB2BBack to the floorBluefinBollington InsuranceBrabnersBrand refreshBrowne JacobsonClient servicecommunicationcomplaintsCredit Services AssociationCSACustomer experience awardCustomer experience changes over 10 yearscustomer service changescustomer service changes over 10 yearsCustomersCX DayCX StrategyCXDayfeedbackFidelius - Investor in Customers Gold awardIIC Bronze AwardILFMimprove customer experienceimprove profitInsightInvestor in Customers Gold awardJelfLaw firms client experienceLegal AbacusLegal firms client experienceMedicash customer experienceMMFMotormileMotormile FinanceNAPITnot-for-profitPrincipality Building SocietyPrism NetworkQdosRAM Global Solutionsservice deliverySIPPsocial mediaSquare Mile BrokingSquare Mile Broking wins Gold againSSASsuccessT H MarchT.H.March LtdTenetTrafalgar HousetrainingTreating customers fairlyVoiwhat is at the heart of a successful CX strategy
Full post archive