October 23, 2020
"Computer says no!" The epitome of poor customer service, this short comedy sketch became so popular due to it’s shared experience of the masses. The arrival of the desktop computer hailed a new concept when managing the service experience with data an...
201720162015201820132019Customer ExperienceIICInvestor in CustomersCXCX Digest by Investor in Customers20142012Customer ServiceIIC Gold AwardSmile Customer ExperienceAge PartnershipCMAC GroupCustomer FeedbackCustomer loyaltyCX Reading List by Investor in CustomersDebt recoveryDenise CrossleyDigital transformationempathyEquity ReleaseFCAiic awardIIC Silver awardLanternSmiletransformationUris Group