October 16, 2020
It’s a common phrase but so true to fulfil your goals. Let’s start with a couple of questions: 1. How do you measure the value of your customer experience?2. Can you quantify it in terms of revenue and profit? Demonstrating the importance of #customerexperience ...
201720162015201820132019Customer ExperienceCXCX Digest by Investor in CustomersIICInvestor in Customers20142012IIC Gold AwardSmile Customer ExperienceAge PartnershipCMAC GroupCX Reading List by Investor in CustomersDebt recoveryDenise CrossleyEquity ReleaseIIC Silver awardLanternSmiletransformationUris Group