Customer service at its best. The staff member was happy to use his own initiative, and really went the extra mile. Hope he is rewarded appropriately.
"Last week we brought our 6-year-old son, to the Clarks Village outlet store in Street to be measured for school shoes. Being autistic, he really struggles with crowds, long queues and noisy places. The store was heaving!
I knew there was no way he would cope with that environment so I explained the situation to a member of staff. Without hesitation, he led us away from the noise and crowds to a staff room and placed a Do Not Disturb sign on the door. He was very patient with him, and went to get lots of different shoes for him to try on.
We left with a great pair of shoes and a happy boy. He also gave us the store number and said that they would happily book us an appointment before the store opens so it's quiet. Autism acceptance at its best!"