What we do.
We work with ambitious organisations that are all dedicated to building better businesses. IIC are working with them to help them achieve their goals.
IIC Assessment
Upon engagement, we will carry out an independent assessment of your organisation to establish the strength of your customer relationships. Once comp…
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Net Promoter®
As part of the IIC assessment we have been measuring the Net Promoter Score® (NPS®) for our clients since 2006. The Net Promoter® methodo…
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Getting the best out of your team
At IIC we believe that everyone who comes on one of our courses has individual needs and a different level of knowledge and experience. That is why …
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Frequently asked questions
The Investors in Customers award is the only award based entirely on client and employee feedback but how does this work in practice and how can it wo…
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