The IIC Award
Our approach is straightforward. We take direct on line feedback from customers, staff and senior management. We then measure the results against a standard and award successful companies as Investor in Customers.

We also provide full and detailed feedback presentations to management, certification and an engraved Dartington Crystal trophy for the cabinet.
What’s more, we provide proactive support to create publicity for you in your target media so that you get the most from your Award.
Neil Craig IIC Managing Director (centre) with Alex Alway (R) and Phil Barton (L) from Jelf Group |
Charlie Williams (L) Director of IIC presenting Mike Addenbrook, Managing Director of Capita Hartshead, with their first IIC Award in 2007 |
