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18.06.2013

Top Tips for… Successfully increasing customer value

You've spent the time, effort and money building up your customer base and you are working hard to retain their business for the future. If possible,…

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11.06.2013

Top Tips for… Making it easy for customers to leave feedback

Do you make it easy for your customers to leave feedback? Are they able to do this on a transactional basis, ad hoc, or even once a year, and do you …

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06.06.2013

Top Tips for… Creating a customer centric website

The majority of your prospects will take a look at your website before deciding if they want to use your services, so it's important that you optimise…

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04.06.2013

Top Tips for… Keeping your customers for life

Everyone knows that signing up a new customer costs considerably more than retaining one. Once you have a customer, it's essential to keep them for a…

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